Returns & Exchanges
We want you to love your Nerdwax experience, so if our products don't keep your glasses in place as expected, we offer a 30-day satisfaction guarantee. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid shipping label; simply print it out and attach it securely to your return package.
Ship It Back
Drop off your package at any authorized carrier location within 7 days of receiving your return label to ensure timely processing.
Receive Your Refund
After our team inspects the returned items, we will issue a refund to your original payment method or ship out your new Nerdwax gear within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing